Frequently Asked Questions

See below for questions regarding Dysphagia, our meals, and more.

Dysphagia

Dysphagia is the medical term for difficulty in swallowing food and/or liquid. It is common among people who suffer from Parkinson’s disease, dementia, neck/throat cancer, stroke and brain injury/tumors. Dysphagia can be diagnosed through swallowing assessment by a speech therapist

Texture modification is when food is mashed or pureed to make it safer to eat. When people have problems with swallowing, or controlling food within their mouth, they may require a texture modified diet to reduce the risk of choking or aspiration.

IDDSI is an acronym for “International Dysphagia Diet Standardization Initiative”.

The IDDSI framework consists of a continuum of 8 levels (0-7), where drinks are measured from Levels 0 – 4, while foods are measured from Levels 3 – 7.

The IDDSI Framework provides a common terminology to describe food textures and drink thickness. IDDSI tests are intended to confirm the flow or textural characteristics of a particular product at the time of testing. For more detailed information on IDDSI, visit www.IDDSI.org.

Pureese Meals

All of the meals will arrive frozen, and should remain frozen until you are ready to eat. Frozen items have a shelf life of 6 months without any changes in quality. Once thawed, all meals should be consumed within 3 days. 

All of our meals have re-heating instructions right on the packaging as well as on the website. Our preferred method of re-heating for our Shaped products is steaming and microwaving for our Spooned products.  

All our meals arrive frozen and should remain frozen until ready to eat. 

All ingredients, nutritional and allergen information are available for each food on the menu page.

Orders/Delivery

Yes, there is a minimum order of $75.

We are currently servicing the Dallas/Ft. Worth Metroplex only in which we will deliver directly to your home. You also have the option to pick-up at our commercial kitchen.

All of our meals are packaged frozen so it is best that you are home when your package is delivered to ensure the food stays frozen.

In the event that nobody’s at home we will leave the goods at the front door in a insulated bag (a $7 bag fee will be applied if you are not apart of our current bag program) a safe location and a picture will be taken as proof of delivery. 

Please note that we will not be liable for the integrity or safety of the product when it is left at the front door.

Yes, we can deliver your product to another address, such as your place of work. Please ensure someone is there to receive it.

At this time, we do not offer free local delivery.  However, if you would like to pick-up your order from our commercial kitchen, that is free of charge. 

We do not accept Medicare Advantage plans at this time. We are taking steps to becoming an approved provider for HDM (home delivered meals). Please stay tuned!